Shipping Policy
Shipping Policy – Shop Glow Skin
At Shop Glow Skin, we are committed to providing high-quality products with safe and trackable delivery.
Processing Time
After payment confirmation, orders go through a processing period of 1–3 business days, during which we carefully prepare, pack, and dispatch your items.
Delivery Time
The estimated delivery time is 7–20 business days, depending on:
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Recipient’s location
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Postal service or carrier demand
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Customs procedures
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High-demand periods (promotions, holidays, end of year)
In exceptional cases, delivery may take up to 25 business days.
Shipping & Origin
Our products are shipped directly from selected national and international suppliers to ensure the best cost-benefit value for our customers.
Tracking Information
Once your order has been shipped, a tracking number will be sent to your email within up to 5 business days after dispatch.
⚠️ Note: Tracking updates may take a few days to appear in the system. This is normal for international shipments.
Multiple Packages
Some orders may be shipped in separate packages to prevent damage or due to logistical reasons. If this occurs, all tracking numbers will be provided.
Customs Fees & Taxes
Any customs duties or import taxes charged by the destination country are the customer’s responsibility.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
Undelivered Orders
If your order is not delivered within the maximum estimated timeframe, please contact our support team so we can investigate and provide an appropriate solution according to our policy.
Contact Us
If you have any questions regarding your order, please contact us at: