FAQ

Is this pair authentic?

Yes. All of our inventory is guaranteed authentic.

When will my order arrive?

Orders are processed in 1–3 business days and the estimated delivery time is 7–20 business days. A tracking number is emailed to you after dispatch.

How much is shipping?

Standard shipping is free on every order. Express shipping within the US is available at checkout.

Will I pay customs or duties?

Customs and duty fees for international orders are not included in the price. Where they apply, they are billed by the carrier on delivery.

What if it doesn’t fit?

Returns and refunds follow our Return & Refund Policy. Contact us and we’ll help you with the next steps.

How do I pick my size?

We recommend the original manufacturer’s sizing. On Nike and Jordan pairs, use the tabs in the size selector to compare US Men, US Women and EU sizes.